NearBy

Refund Policy

At Nearby, a platform owned and operated by Jin Technologies Private Limited, we aim to provide a seamless experience for users to discover and connect with trusted local businesses and professionals. While we strive for satisfaction, we understand there may be scenarios requiring refunds.

1. Platform Usage

Nearby is a discovery and connection platform. We do not directly sell goods or provide services listed on our platform. All transactions occur between users and third-party businesses or professionals.

• Nearby does not offer refunds for purchases or services fulfilled by third-party providers.
• For issues related to third-party services, please contact the service provider directly.

2. Refunds for Premium Features

If you've purchased premium features or subscriptions directly through Nearby, you may be eligible for a refund if:

• The refund request is made within 7 days of purchase.
• The premium features have not been significantly used or consumed.
• You provide a valid reason and supporting information (if applicable).

Contact us for such requests at help@nearby.mobi.

3. Incorrect Charges

If you believe you were incorrectly charged by Nearby, notify us within 7 days of the charge. Verified errors will be refunded.

4. Non-Refundable Scenarios

We do not offer refunds for the following:

• Dissatisfaction with third-party services.
• Missed appointments or delivery delays caused by third parties.
• Failure to read or understand service terms before making a purchase.

5. Refund Processing

Approved refunds are processed within 7–10 business days and will be credited to your original payment method.

Contact Information

Email: help@nearby.mobi

Phone: +91 93765 01251

Address: Kota,Rajasthan 324009,India